Micro-Pave: “Tiny Stones Keep Falling Out: Maintenance vs. Loss”

I have a halo engagement ring with 50 tiny micro-pave diamonds. Every few months, one falls out. The first two times, insurance paid. The third time, they denied it and sent a non-renewal notice. “This is a manufacturing defect / design flaw.”

Key Takeaways

  • Micro-Pave is High Maintenance: These settings are delicate. Stones fall out. It is a known issue.
  • Frequency Kills Coverage: Insurance is for rare events. If you file a claim every 6 months for a $50 stone, you are a “high frequency” claimant. They will drop you.
  • Defective Design Exclusion: If stones keep falling out, the insurer argues the ring is poorly made (Defective Design). This allows them to deny future claims for the same issue.
  • Self-Insure Small Stones: It is cheaper to pay a jeweler $50 to replace a melee diamond than to risk your insurance policy. Save insurance for the center stone.

The “Why” (The Trap)

The trap is “Nuisance Claims.”

Filing a claim for $100 triggers the same administrative cost for the insurer as a $10,000 claim.
If you file three small claims, the algorithm flags you as “unprofitable” and “negligent.”
The insurer realizes the ring is a lemon and cuts their losses.

The Investigation (My Analysis of Pave)

I asked jewelers about “Pave Shedding.”

The Jeweler’s Warranty

  • The Solution: Good jewelers offer a warranty on pave stones. “If one falls out, we replace it for free.” Rely on this, not insurance.

The Deductible Math

  • The Logic: If your deductible is $0, you can claim it. But should you? No. A $50 repair isn’t worth a mark on your CLUE report.

Jewelers Mutual

  • The Policy: They cover it. But they track frequency. If it happens twice, they might require a full re-tipping/repair by a master jeweler before insuring it again.

[IMAGE: Macro photo of a micro-pave band with several empty holes where diamonds used to be]

Comparison Table

IssueJeweler WarrantyInsurance ClaimSelf-Pay
Cost to You$0Deductible ( 0−0− 500)~$50 – $100
RiskNonePolicy CancellationNone
SpeedFastSlow (Paperwork)Fastest

Step-by-Step Action Plan

  1. Ask for Warranty: When buying pave, demand a “lifetime diamond replacement warranty” for stones under 0.10ct.
  2. Tighten Prongs: Have the ring checked every 6 months. Pave prongs snag and open easily.
  3. Do Not Claim Small Losses: Establish a threshold. “I will only file a claim if the loss exceeds $500.”
  4. Re-Design: If it keeps happening, the ring is flawed. Pay to have the stones set into a channel or bezel setting.

FAQ

Can I insure just the center stone?
Usually the policy covers the “Ring.” You can’t separate the pave.

Does sizing affect pave?
Yes! Resizing a pave ring warps the metal and loosens stones. Never resize pave more than 1 size up/down.

Is invisible setting worse?
Yes. Invisible set stones (Princess cuts with grooves) fall out constantly. Insurers hate them.

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